Three years ago we responded to an email asking us if we had ever thought of an App for our school? This triggered a meeting with Peter and Stuart, which led to the launch of our App and unexpectedly the overhaul and relaunch of our website. Both the App and the website seemed such a mammoth task at the time. Where to start? What to include? How to operate it? It would be fair to say we had ‘no idea’ but we are so grateful that we came across Idea Farm and believe me they had lots of ‘ideas’.
From the initial contact which was met with warmth and a genuine desire to help rather than to sell, we felt comfortable to ask the most basic of questions knowing that they would always be treated with respect, courteousness and the ability to respond in language/terminology that we could understand.
The level of service received from Peter and Stuart was second to none and continues to be so. No problem is too great or too small. It is reassuring to know they are always there and will respond promptly if not immediately.
We are privileged to feel we are in a partnership with Idea Farm and there is a mutual interest to support each other’s development. Questions such as ‘Can I?’, ‘Can we?’, ‘Is it possible?’, ‘Do you think?’ are always met with a willingness to investigate all possibilities and inevitably the answer is ‘Of course you can’.
There is no doubt that if you are looking for the complete package; value for money, customer service and the personal touch, you have no need to look any further than Idea Farm.
We are confident if you choose to work with Peter and Stuart, you will not be disappointed. We certainly haven’t been! To the contrary we have always been delighted!